Alphaskill is an independent training provider of apprenticeships.
Alphaskill Group— also referred to as “Alphaskill Academy”, “we”, “us”, “our” in this Privacy Policy
Company address: City Of Hyderabad, Madurai, United Kingdom
We process all personal data, including that collected via this website in accordance with EU General Data Protection
Regulation 2018 (GDPR), which governs data protection and user privacy standards throughout the European Union.
GDPR outlines how organisations must collect, handle and store personal information. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed to any unauthorised parties unlawfully. We must also ensure that your information is protected against accidental loss.
Users who entrust their personal data to companies like Educationwise have the following rights under GDPR:
Given the stringent nature of this regulation, our processing will also be compliant with other international data protection and user privacy legislation. If you are unsure whether our processing meets your country’s data protection and user privacy legislation, please contact our Data Protection Officer.
You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us to exercise these rights.
Personal information that we’ll process in connection with our services, if relevant, includes:
We use your personal data listed in Section 3.0 for the following purposes:
We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide: whether to offer you a product or service, the price we will offer or what terms and conditions to offer you. We may also do this using data from other parts of Premier Education Group.
We’re unable to provide you with our products and services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.
If you enrolled as a learner, your data will be securely stored in our bespoke Project Management System. If you have opted in to receive marketing information from us, your data will also be securely stored with a third-party data processor, Hubspot. Your data is securely encrypted and then transmitted to the HubSpot secure servers using PHP scripts. That data is then stored by HubSpot in a controlled, secure environment, protected from unauthorised access, use or disclosure. HubSpot’s current security and storage policy can be found here. Your details can only be accessed by authorised admin personnel at Alphaskill. You will only ever receive correspondence via Alphaskill or an authorised sender by email.
We may need to keep your contact information on file for non-marketing purposes. In these scenarios, we will retain the bare minimum of information (i.e. your email address) on a “Suppressed list”, to ensure we do not contact you again once you have opted out or been removed from our email lists.
Any data that is transferred outside of the UK will be done in full compliance with European data protection regulations. We may occasionally share or transfer your data with our trusted third-party data processors or within the Premier Education Group subsidiaries.
Unless we explain otherwise to you, we’ll hold your personal information for as long as we have reasonable business needs, such as managing our relationship with you and managing our operations or to communicate in relation to product recalls or training.
Our server, which we manage ourselves, is hosted in the UK with a company. The server Operating System is kept up to date via automatic security patches and all software used is still supported (including PHP).
All our sites use HTTPS/SSL encryption to protect any sensitive data in transit from the server to the browser.
We use third-party organisations to process personal data on our behalf. These organisations have been selected in part due to their commitment to data security. All are GDPR-compliant and those based in the USA are also EUUS.
We will keep your email address on our bespoke Project Management System and Hubspot until either you specifically request removal from the list, which can be done by following an unsubscribe link included in all our communications.
Please tell us so that we can update our records by emailing alphaskillsedu@gmail.com as soon as possible. We’ll then update your records.
In the event of an unlawful data breach of this website or any of our data held on third-party data processors, we will inform the Information Commissioner’s Office within 72 hours of the breach, if the fundamental rights and freedoms of those individuals whose data has been compromised are at risk. We will inform the people whose data has been compromised of the breach if the data compromise could have a significant negative impact on the individuals concerned.
If you need to contact the ICO to report any issues with the way we have handled your personal data.
In the event of a takeover or acquisition, the personal data we hold will form part of the assets of the organisation and be taken over by the new company, but only used for the same or similar purpose. In these circumstances, we will write to everyone we hold data on and notify them about the change of ownership, and any revisions to our privacy policy.
We may change this privacy policy from time to time by updating this document to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy policy regularly for changes whenever you visit our website.